Shipping policy
COMBINE SHIPPING
To help you enjoy free shipping, by placing smaller orders, we'll hold and reserve your items so you can combine them over 3-month period.
Free shipping eligibility when your combined total reaches $70 USD (approx.59EUR|52GBP|106AUD|294MYR|89SGD|96CAD) or more within 3 months—either from your first order date or from when a pre-order arrives in stock.
If the total is not reached by the 3-month hold period, you will be required to pay for the shipping cost to dispatch your items. (Calculated based on total weight and destination)
A reminder email will be sent to you to fulfill your minimum purchase requirement within the time period. If your order is not completed within 3 months, your order will be considered abandoned, and no refund will be issued.
If you wish to ship in-stock items earlier, please contact us to arrange additional shipping fees to send your items immediately. (Calculated based on total weight and destination)
Don’t forget to use code "COMBINE" at checkout to qualify for combined orders!
TRACKING
A tracking number will be sent to the email entered at check-out once your package has been dispatched.
ORDER PROCESSING
Please allow 1-5 working days to process your order. Expect an email within 1-5 working days to let you know your order is on the way!
HONG KONG SHIPPING RATES AND ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout. We offer $30 flat rate shipping to local Hong Kong deliveries—Free Hong Kong shipping for orders over $250HKD.
INTERNATIONAL SHIPPING
Free shipping for orders over $70USD.
We offer international shipping to the following countries:
United Arab Emirates, Australia, Canada, United Kingdom, Japan, South Korea, Malaysia, New Zealand, Singapore, United States, Egypt, Ethiopia, Mauritius, Morocco, Namibia, South Africa, Bangladesh, Brunei, Cambodia, China, Georgia, India, Indonesia, Laos, Macao SAR, Maldives, Mongolia, Pakistan, Philippines, Qatar, Saudi Arabia, Sri Lanka, Taiwan, Tajikistan, Thailand, Türkiye, Turkmenistan, Uzbekistan, Vietnam, Mexico, Panama, Cook Islands, Fiji, French Polynesia, New Caledonia, Papua New Guinea, Solomon Islands, Tonga, Vanuatu, Wallis & Futuna, Argentina, Bolivia, Brazil, Chile, Colombia, Paraguay, Peru, Israel, Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Vatican City, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland.
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery days are between 8 to 30 working days (excluding customs clearance) for international shipping since expectations can vary greatly depending on the destination.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Treasured Models is not responsible for these charges if they are applied and are your responsibility as the customer.